Shipping policy
At Wild Greens Farm, we take great care in packing and delivering your order so it arrives fresh and in perfect condition. Please read our shipping policy below for details on how we handle deliveries.
Processing & Dispatch
-
Orders are processed within 1–2 business days (Monday–Friday, excluding public holidays).
-
Orders placed after 12pm will be processed the following working day.
-
You will receive an email confirmation once your order has been dispatched.
Shipping Rates & Delivery Times
-
Standard Delivery (UK Mainland): 2–4 working days.
-
Express Delivery (UK Mainland): 1–2 working days.
-
Free Delivery: Available on all orders over £30.00
Please note: delivery times are estimates and may vary due to factors outside our control (e.g., courier delays, adverse weather).
Local Delivery / Collection
-
Local delivery may be available within [10-mile radius of Selby, YO8 6EL].
-
Free collection can be arranged from our farm by appointment only.
International Shipping
-
Currently, we ship to UK and Mainland Europe.
-
Delivery times and costs vary depending on destination. International customers are responsible for any customs duties, taxes, or import fees.
Packaging
We use protective and eco-conscious packaging to ensure your oils arrive safely and with minimal environmental impact.
Delivery Issues
-
Please ensure your shipping address is entered correctly at checkout. Wild Greens Farm is not responsible for delays or non-delivery caused by incorrect details.
-
If your order does not arrive within the estimated timeframe, please contact us at sales@wildgreens.co.uk with your order number.
-
If your order arrives damaged, please notify us within 48 hours of receipt with photos, and we will arrange a replacement or refund.
Contact Us
If you have any questions about shipping or your order, please reach out to us:
📧 sales@wildgreens.co.uk